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Showing posts from June, 2018

Why Successful People Move On

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Successful people are able to let go of the past. They move on quickly because they know the longer they get held up with drama the more likely their success is to get put on hold. This ability to move on allows them to focus on things that actually matter. They are able to focus on the future instead of the past. Success can only happen when you are moving forward. Moving backward will kill all hopes for productivity and positivity.

6 Ways to Unleash the Potential of Millennials

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Millennials have so much potential. Most people don’t see it but it’s there you just need to learn how to tap into it. They are starting to take up most of the workforce so it is essential to understand them. What I love about millennials is they have so much potential. They can help you take your business to places you never thought possible. Millennials can bring in new business ideas and strategies that can help your business grow. They want to be apart of a cause. Millennials are highly educated, adaptive, creative, technologically advanced, and hard working. In my experience, millennials like to have a good time. Take the fun out of things and that is when they don’t produce. The key is to get as much production out as possible while still having fun. In the same breath, millennials are very stubborn and difficult to coach. They are different. You have to inspire and motivate them if you want to unleash their potential! Why You Should Take My Advice I am a millennial mysel...

The Best Questions to Ask Your Customer

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Asking the right questions can be make it or break it during a sale. More times than not, you are given a very short time-frame to determine the needs and wants of the customer. Time is of the essence and wasting it will prove costly to your success. I don’t want you to overthink this or make yourself overwhelmed. Think back to The Dark Knight. I want you to imagine yourself as Batman (first of all so you can say I'm Batman because everyone wants to say that) and your client is the Joker. Think back to where Batman is interrogating the Joker. You have to question your client just like that. You have to slap them around a little bit, beat their head in, and for the love of God if they aren't saying anything you have to scream SWEAR TO ME at the top of your lungs... alright maybe that's a little extreme ( still one of the best lines from that trilogy ). It's no where near as intense but you goal is to gather knowledge and then find the right product or service. Equippi...

Cognitive Bias 6 out of 25: Curiosity Tendency

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Curiosity might be the biggest reasons why humans have evolved so much. It is known that humans are the most curious beings, even more so than other mammals like monkeys. Curiosity can cause us to do so many wonderful things as well as bad things. I believe this is so prevalent in our DNA because we want to know how things work, what they are like, and how we like them. The human and customer experience is becoming more and more popular. I think that people need to be more curious at times. We get in our routines, homes, and networks and stop venturing out to meet new people and try new things. Personally, I like the idea of new and exciting things. Hopefully by now we all heard the term curiosity killed the fish… or something like that at least. I don’t really agree with this term. Curiosity can be used for so many wonderful things. It’s as simple as being smart and not making stupid decisions ( more on one of the reasons why we make stupid decisions here ). Curiosity is why entr...

Closing Technique of the Week: The Option Close

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The option close is a simple yet effective close. It involves giving the client two options with an ask to buy. Keep in mind that you want to keep this to two… not three… not five… but two options. The reason this is important because the more options you give your clients the more confused they may get. You don’t want to get bogged down with too many options, figures, and what ifs. If the options presented are not right more times than not your client will tell you that and then you can adapt. This close is most effective when you are presenting figures in writing. I found this very effective with financing options. A closing scenario would sound something like “alright, (name) I calculated those figures for you and we have two options for you in regards to the financing terms. If you financed for the 12 months 0% you would be looking at only $292/mo (assuming it’s a $3,500 purchase) OR if you opted into our 24 months 0% you would be looking at only $153/mo, the only difference i...

Why Customer Connection is so Important

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Customer connection might be the most important part of the sales cycle. The sales cycle will live and die with connecting with your client. No connection equals no sale. The goal needs to be to connect with your customer any way possible. People buy from people that they like. You will be more likeable if you are connecting with your customer instead of blowing them off. Customers want a great experience. Today's society is aiming for a good cause and a pleasant experience. Also, don't just seem like you are trying to get at their money. That is the easiest way to turn a customer off. The goal is to get the sale but you have to do it the right way. Doing it the right way to takes hard work and more time. The payoff is well worth the time invested. There are a couple of important things to understand with connecting with your client. First, the customer should be talking the majority of the time. Second, connecting means understanding the reason why the client is in the ma...

4 Effective Strategies to Present Negative Information

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There comes a time where you have to tell your clients negative information. It happens to the best of us. The interaction is great and you may be close to getting a deal closed but then your client asks a question. The answer might take all the air out of your sails and kill the whole deal. If that happens you know you’ll be as helpless as George W. Bush trying to remember the “fool me once” saying. You start to think in your head “oh no I forgot to go over this, now they are going to freak out… how could I do this?! Stupid.” At this point you have a concerned look on your face like you forgot the oven on at home that day. You give them the answer and your worst nightmare becomes reality and it kills the whole deal, making them walk. Prevent yourself from going through this because no one needs to go through such anguish. Instead, focus on what you can control. I there are a few ways to handle such situations. First, you can use humor to get your client laugh...

How to Cope with a Job That You Hate

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You are at a crossroads. You hate your job and it makes you miserable. It makes you wonder if you should stay and see if it gets better or leave. Which means you are trying to determine if you can cope and wait it out or not. I’ll stop you while you are ahead and say DON’T! Get the hell out and fire your employer! I’m serious, it’s not worth it. It is best to trust your gut with these situations. Your instincts are great at realizing if you are in a bad situation or not. Trust them and make the right decision. Don’t drag your feet on it because adding time to the equation will only make it worse. I’ve seen these situations many times. You can tell when someone isn’t happy or even yourself. They are thinking of jumping ship but can’t seem to pull the trigger. I’ve been in that same situation as well. Do yourself a favor, pull the trigger and jump ship. If you are going to do it sooner or later you might as well do it sooner. You don’t want to miss out on a fantasti...

Why You Need to Quit Saying "I Don't Have Time"

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I cannot tell you how many times I hear the excuse "I don't have time." It makes me cringe every time I hear it. If you commonly say this, JUST STOP. Everyone has time to do things it's all about making it work. When I hear this, I always give the comeback of "if your celebrity crush walked in would you have time for them?" The answer is of course you would! Man I tell you what, if Blake Lively walks in the room my schedule is instantly cleared. I don't care what I am doing. That is the key right there. You have to grasp that you have time and it is not about time and never was about time. It is all about if you think the task or offer is important enough for your time. Time is so valuable. You need to cherish time as if you were Smeagol with the ring from Lord of the Rings. Just don't whisper "my precious" because that will probably creep people out... and especially don't look at your watch like you want to make love to it. That ...

17 Tips to Help You Close More Sales

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There are many factors that add up to you closing more sales. Closing is an art form. In order for you to be more successful with the close, you have to have a full understanding of it. Once you can understand it inside and out you will always know where you are at in the sale and close. Sales assassins are always closing from the minute they greet the client ( if you want to perfect your greet check this out ). If you have a full understanding of the sales cycle ( which I talk about in my how to become a selling machine post ) it will boost your confidence and help you close more deals as well. First, you will be more effective if you understand the numbers and set goals. Setting goals for yourself is going to drive your results and motivate you to want to succeed. Set short term as well as long term goals. Now, knowing the numbers is going to push you as well. If you don't know how you make money you are going to be shooting blind. But, if you know the numbers with how many ...

How to Persist Even with a Standoffish Client

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Salespeople get put in mental body bags all the time. A mental body bag is where they check your entire life. Weaker salesmen will give up there but the strong ones persist so they can breakthrough to the client. In order to be successful, you need to continuously persist. Never give up on the client and stick with them as much as possible. All the greats hold them self accountable by doing this. If you ask the right questions you will be able to peal the layers back and get them to open up. Connecting with your client is one of the top priorities. Realize, people buy from people that they like. If a client is between two similar product, at similar price points, they are going to choose the one with the salesperson that they liked more. People want to help people out. You have to grasp a couple of things. First, clients like to play hard to get. No one wants to come out and say they have to purchase something right then and there. That kills their negotiation power...

Be the Hardest Worker in the Room

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Hard work is essential for a successful life. Constantly working hard is one of the most difficult things to do. I am not sure how some of these people do it. I am continuously focusing on working hard and consider myself a very hard worker. Sometimes I get so burnt out and crash. It is extremely difficult to balance. I get inspired because many people have it figured out so that just goes to show you that it is not impossible. The biggest common denominator I see, is consistency, in working hard. I see the value, in working my ass off. I pride myself in being the hardest worker, at my company. It is a smaller company, so I know I can achieve more. I am in the process of figuring out how I can fly higher. If you are at the ceiling, in your company, try to look to see new opportunities, if you know you can go higher. For me, I am determined to start a business, of my own, from the ground. I am planning on continuing my path of entrepreneurship but I know the most important ingredie...

Cognitive Bias 5 of 25: Inconsistency/Avoidance Tendency

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Have you ever wondered why humans love habits? It is comfortable for us to go on autopilot. Some things are great to have habits with, while others not so much. It is programmed, in our brains, that we fear inconsistency and going against the nature flow of things. So what do we do? We avoid it pretty much, at all costs. Even if it means a positive change, we will avoid the change. It is unavoidable because back in primitive times, we had to rely on the plan, of the leader, and anyone to deviate would write their own death warrant. People do not like being thrown out of their comfort zones. It heightens their senses and will sometimes cause stress and anxiety. I believe that we need to do a better job throwing ourselves out of this comfort zone. Sales does just that! Talk about a nerve racking profession. You have to ask people some deep personal questions, in order to get sales. Not only that but a decent portion of people hate salespeople's guts. Mainly because they were scr...

Closing Technique of the Week: The Reduce the Ridiculous Close

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Have you ever been giving a large task or project and became completely overwhelmed? Doubt instantaneously enters your mind and you get an anxious feeling. We fear the mountains that life throws at us. People tend to procrastinate or stress over this common occurrence. In turn, we freak ourselves out and it shakes our confidence. Believe it or not, this happens often, in the sales process, for your clients too. It is our job as sales assassins to ensure that we reduce this ridiculous image, in our client's minds. Reducing the ridiculous means to make this overwhelming image seem small and manageable. It will stop your clients from psyching themselves out, of making decisions. I see this the most in price objections, projects, goals, etc. We think of where we are now vs. the end goal. Instead, we should be thinking of the next step we need to take. If you think of this next step you realize that it is not so bad. We are more likely to start taking action. The most common one, w...